FAQ

HugThrow questions, answered.

How is the new HugThrow powered?

Indoor wall power, 120V / 60Hz. It is not USB or power-bank powered. Follow the instructions supplied with your blanket.

What size is it?

About 70 × 50 inches, with sleeves and a foot pocket. Available in Grey, Red, Beige and Pink.

Can I sleep in it?

No. Do not use while sleeping. Follow all included safety instructions.

How do I clean it?

Follow the care instructions supplied with your specific blanket. Do not immerse electrical components.

Shipping and Christmas delivery?

Fulfilled from available US warehouse stock. Processing and delivery estimates are confirmed at checkout; holiday delivery is not guaranteed.

Returns?

Contact us before sending anything back. For damage, defects or an incorrect item, retain the packaging and provide photos or video. Blanket returns require review; an unconditional change-of-mind return is not confirmed.

Gift boxes and bundles?

Gift-box service and bundle offers are paused while fulfillment is verified. Do not add them expecting gift packaging or combined delivery.